Need help?
Frequently Asked Questions
Products
Regarding liquid Castile Soap, we pride ourselves on having more skin loving oils in our soap than most if not all other major Castile Soap brands. Castile Soap has many uses, both for body and non body use. Ours is no exception. Our soap’s biggest strength is in body care. Check our ingredient label, our number 1 oil ingredient, used more abundantly than any other oil ingredient in our formula is Organic Olive Oil.
Olive Oil soap (Potassium Olivate) is incredibly gentle on the skin. Coconut Oil, while by itself is great for your skin, once it has been converted to soap can be drying if it’s not offset by a healthy portion of more skin loving soaps like Olive Oil Soap. Most other brands have Coconut Oil as their number 1 oil ingredient. Why? Because it’s dirt cheap in comparison to oils like Olive Oil. Coconut Oil does still give some great bubbles and powerful cleaning to a Castile Soap formula, so you really cant do without some amount of it in a quality Castile Soap. We feel like we’ve put just enough oils like Olive Oil and Cocoa Butter to make our soap fantastic to use on the body but have also included enough Coconut Oil to help it clean like it should and also make it versatile enough to use for non-body type cleaning.
Regarding bar soap, our bars are triple milled making them super long lasting. Check out our article on what is triple milled soap. Our Castile Bar Soap is really creamy feeling and glides over your body in the shower or when washing your hands. Something that makes our bar soap special is that we add in Organic Olive Oil and Organic Fair Trade Cocoa Butter after the soap is made and blend it all together before pressing the bars. You are literally rubbing your body down with Cocoa Butter and Olive Oil while you are washing. We like to think of our bar soap having all the benefits of a hand crafted soap made from artisan soap makers with the added benefit of the triple milling process making them smoother and longer lasting with a great bar shape.
When it comes to soap, we don’t pretend to have the only good product on the market. There are a lot of great soaps out there and one of the great things about soap making is that there are so many different possibilities, combinations, scents, colors, etc. It’s an art and a science.
There are some great other Castile Soap brands out there too. We just like to offer something that many are not and are giving consumers another choice to suit their particular preference.
No. Neither our liquid soaps or our bar soaps contain gluten.
No. Tocopherol (Vitamin E) can be a source of soy, however, our Tocopherol is Sunflower Oil based.
We use citric acid in our soap and it is made from either Non-GMO Tapioca or Non-GMO corn depending on availability.
Yes
Our liquid soaps are made in the United States of America. We switched our bar soap to being made in England due to supply chain issues here in the United States. We are just as proud of our production there as their product safety regulations and employee work standards in England actually surpass those of the United States.
24 months is the expected shelf life after opening our soaps. Keeping the cap closed after opening will help prevent evaporation of the water content. You want to avoid this as it only takes a little water evaporation to lead to a clogged cap orifice. Keeping the soap out of direct sunlight will also help retain it’s color.
Generally speaking, it is a good idea to use your soap within 3 years of purchase. However, if you have a bottle that has been sealed for longer than this, there is a very good chance it is perfectly safe to use. We have soaps that we made 7 years ago that are still fine.
No. BPA is not used in PETE or HDPE. As of late 2017, we are only using PET/E and HDPE plastics in our bottles.
Yes, our liquid Castile Soaps are concentrated. And, while we’re at it, let’s talk about Castile Soap viscosity. We cannot attest to the concentration of other brands of Castile Soap. However, a common theme across brands is that Castile Soap is on the thin side of what most people are used to. People have become accustomed to the gel-like soaps, many of which are not “true soap”. Regardless, Castile Soap is thin. Many of the high coconut oil Castile Soaps which tend to be more drying than ours, will appear even thinner than our soap.
It depends on what you are using it for but the answer is almost always, yes! We’ve outlined some of the most common uses and some dilution guidelines here.
Our liquid soaps do not contain Palm. Our bar soap does contain certified organic, RSPO(Roundtable on Sustainable Palm Oil) Palm Oil.You can read on our Castile Bar Soap page about our contributions to the Rainforest Alliance, an international non-profit network of farmers, foresters, communities, scientists, governments, environmentalists, and businesses dedicated to conserving biodiversity and ensuring sustainable livelihoods.
Many of our customers do this; they will purchase our Gentle Unscented Castile Soap and add their preferred oils. We suggest adding 1-3 oz of essential oils per gallon of soap. Please be sure you are using skin safe essential oils. Also, note, that, depending on the particular essential oil and the quality of that oil, certain essential oils can cause the soap to turn cloudy or may not stay in solution after adding it. Some oils will settle back to the top.
We, as well as many of our customers have been safely using our soaps on our dogs for years. We even have several pet groomers that use our soap in their practice. We highly recommend using the Unscented version of our soap for your dogs. It's probably best to steer clear of the scented versions as some pets can have adverse reactions to certain essential oils and other ingredients in fragrances.
Yes. The son of Carolina Castile Soap’s founder has used our soap since the day he came home from the birth center. He’s now 12. Warning: Our soaps are NOT tear-free! Do not get our soap in anyone's eyes!
Our Tobacco Vanilla fragrance contains a proprietary blend of various natural ingredients including components of clove, cinnamon, citrus, geranium, and vanilla, although, not ALL the ingredients of the fragrance qualify as “natural”. For this reason, we do not list the fragrance as “natural fragrance” and we also do not use the Oregon Tilth Certified Organic logo on that particular product. It still contains the same, certified organic & EWG Verified soap base as our other liquid soaps.
Our Tobacco Vanilla fragrance is carefully crafted in collaboration with one of the country’s leading fragrance manufacturers. Each component of this fragrance meets the International Fragrance Association’s (IFRA) rigorous safety standards, providing a high-quality scent experience that’s as safe as it is luxurious.
We hope you’ll give the Tobacco Vanilla Castile Soap a try.
Our Naturally Derived Fragrances are expertly crafted in partnership with one of the country’s leading fragrance manufacturers, renowned for their excellence in formulating pure, plant-based scents. This fragrance is a thoughtful blend of botanical extracts, essential oils, and natural compounds designed to capture the rich, warm notes of Bay Rum and the fresh, woody scent of Gin & Juniper. Every fragrance component meets the International Fragrance Association’s (IFRA) rigorous safety standards for use in soap, providing a naturally aromatic experience that’s gentle on the skin and crafted with the highest standards of quality and care.
The Unscented versions of our soaps are both EWG Verified. We have not chosen to have our other soaps evaluated. One leading reason for this is the cost to have EWG evaluate each product and then to maintain its verification.
Our Unscented liquid soap is the basis for all of our other soaps. We simply take our EWG Verified, Unscented soap and then add our scent ingredients. The same is true for our bar soaps.
Unfortunately, we are no longer able to offer samples.
We do not maintain regular coupons. However, we occasionally send out coupons when launching new products via our newsletter. We encourage you to sign up to stay up to date with announcements and coupons.
Yes! We recommend 1/4 to 1/2 cup per load.
Order
We do not ship individual orders internationally from the United States. For those in outside the United States, the best option we can offer is to visit our store on Amazon to see if Amazon will offer international shipping to your country.
It depends on where you are. Orders processed here will take 1-6 business days to arrive. We typically ship same or next business day on all orders. Much of the time, we are shipping orders from our Raleigh, NC warehouse. Those orders' delivery time will be determined based on your proximity to Raleigh. Sometimes, however, we utilize our shipping partners (mostly Amazon) to deliver your order. If they ship for us, orders typically don't leave there facility quite as fast, but, once they depart, they arrive quickly.
We utilize Fedex, UPS, USPS and Amazon to deliver our orders. Our most common carriers however are USPS and UPS. We are not able to take specific carrier requests on orders.